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Additional Information

eGift Cards are currently not available for redemption at our San Francisco Clement and San Mateo franchise location.

By using your KoJa Kitchen® eGift Card ("KoJa Kitchen Gift Card") and/or the gift card purchased from website located at (the "Website"), you agree to the following terms of use.

Authorized Use

The KoJa Kitchen Gift Card may only be used for making authorized purchases at participating KoJa Kitchen® restaurants in the 50 United States and Guam ("Participating Restaurants"). KoJa Kitchen Gift Cards will only be sold in and from the United States. KoJa Kitchen Gift Cards will not be shipped to destinations outside of the 50 United States and Guam. 

KoJa Kitchen® eGift Cards 

When you buy or receive a KoJa Kitchen® eGift Card, the following additional terms and conditions shall apply. A KoJa Kitchen® eGift Card is an electronic version of the KoJa Kitchen Gift Card that may be purchased online where available or received and/or awarded as a prize in connection with certain KK online and social media promotional activities. KoJa Kitchen® eGift Cards are not re-loadable and are delivered to the recipient in the form of a sixteen (15) digit code via e-mail or on the recipient's designated social media web page, including a Facebook page.  KoJa Kitchen® eGift Card Card can only be redeemed by presenting the sixteen (15) digit code at Participating Restaurants by showing a crew member the code on your smartphone or in printed the time of purchase and the card's available balance will be applied toward your authorized purchase.

The value of your KoJa Kitchen® eGift Card, monetary or otherwise, will not be replaced by KK if your KoJa Kitchen® eGift Card is lost, stolen or damaged. You should protect your KoJa Kitchen® eGift Card account number. If you share your account number, others may redeem the gift resulting in a depletion or total loss of the value of your KoJa Kitchen® eGift Card.

This KoJa Kitchen Gift Card cannot be redeemed for cash, except where required by law. KoJa Kitchen LLC, its parent, subsidiaries and affiliates (“KK”) are not responsible for lost or stolen cards or any unauthorized card use. Except as otherwise provided herein, no refunds will be provided on any KoJa Kitchen Gift Card.

KoJa Kitchen Gift Cards may be used as personal or business gifts, but may not be used in connection with any marketing, advertising or other promotional activities (including without limitation via Web sites, Internet advertisements, email, telemarketing, direct mail, newspaper and magazine advertisements, and radio and television broadcasts) unless you obtain KK's prior written approval. Such approval shall be conditioned on, among other things, execution of and compliance with KK's standard KoJa Kitchen Gift Card license agreement. If you are ordering more than 100 cards or are interested in using the cards for any promotional or charitable purpose, please email and a representative will contact you.

Use of KK's name, logo, trade dress (including any image/likeness of the KoJa Kitchen Gift Cards) or trademarks (or those of any of its subsidiaries, franchisees or affiliates) in connection with the purchase or use of KoJa Kitchen Gift Cards is strictly prohibited. Furthermore, the use of KoJa Kitchen Gift Cards in any manner that states or implies that any person, Website, business, product or service is endorsed or sponsored by, or otherwise affiliated with, KK or any of its subsidiaries, franchisees or affiliates is prohibited.

Checking the Value of KoJa Kitchen Gift Cards

A link will be provided in the recipient email upon purchase of the gift card. By clicking on that link, the remaining balance on that card will be displayed on your internet browser. Please update your browser if the link is not working. 

Balance and Billing Inquiries

We reserve the right to correct your KoJa Kitchen Gift Card account if we believe that a clerical, billing, or accounting error occurred. If you have questions or concerns regarding your KoJa Kitchen Gift Card, including your transaction history, please contact us at

** For balance inquiries, please check your email containing eGift Card Card or email**

 For Participating Restaurants email

** For email, drop us a line at

General Terms

By using the Website you acknowledge that technical processing and transmission of the Website, including the information you may enter, may involve transmissions over various networks and changes to conform and adapt to technical requirements of connecting networks or devices. KK and its service providers are not responsible for incorrect or inaccurate transcription of information, for the failure of any information to be received, for problems related to any of the equipment or programming associated with the KoJa Kitchen Gift Card, for any human error or printing error, for any interruption, deletion, omission, defect, or line failure of any telephone network or electronic transmission, for problems relating to computer equipment, software, inability to access the Website or on-line service, or for any other technical or non-technical error or malfunction.

You accept all responsibility for, and hereby agree to indemnify and hold harmless KoJa Kitchen LLC, its parent, subsidiaries and affiliates and each such company's respective officers, directors, employees, shareholders, agents, franchisees and successors, assigns, and service providers, from and against any claims that may arise from actions taken by you or for any unauthorized access to or use or misuse of your KoJa Kitchen Gift Card or the Website.

As a condition of use of the Website and the KoJa Kitchen Gift Card, you agree that except where otherwise provided by law, (1) any and all disputes, claims, and causes of action arising out of or connected with the Website and/or the KoJa Kitchen Gift Card shall be resolved individually, without resort to any form of class or representative action and exclusively by arbitration under the International Arbitration Rules of the American Arbitration Association in Dade County, California; (2) any and all claims, judgments and rewards shall be limited to actual out-of-pocket costs incurred, including costs associated with purchasing the KoJa Kitchen Gift Card, but in no event attorneys' fees; and (3) under no circumstances will you be permitted to seek recovery for, and you hereby waive any and all rights to claim or seek recovery of punitive, incidental and/or consequential damages and any other damages, other than for actual out-of-pocket expenses, and waive any and all rights to have damages multiplied or otherwise increased. All issues and questions concerning the construction, validity, interpretation and enforceability of the Terms and Conditions, or the rights and obligations of you and KK in connection with the Website and the KoJa Kitchen Gift Cards, shall be governed by, and construed in accordance with, the laws of the State of California, without giving effect to any choice of law or conflict of law rules or provisions (whether of the State of California, or any other jurisdiction) that would cause the application of the laws of any jurisdiction other than the State of California.

If any provision of these Terms and Conditions is found to be invalid or unenforceable by a court of competent jurisdiction, such provision shall be severed from the remainder of these Terms and Conditions, which will otherwise remain in full force and effect.

Giftedd Solutions Inc. (“Giftedd”)  is providing services for KoJa Kitchen LLC with respect to the KoJa Kitchen(r) Gift Cards purchased from the site.  Giftedd is issuing the KoJa Kitchen(r) eGift Card Cards purchased from the site on behalf of KoJa Kitchen LLC.

Acceptance of Terms

The Website and KoJa Kitchen Gift Card program has no predetermined termination date and may continue until such time as KK decides to terminate the operation of the Website and/or issuance of the KoJa Kitchen Gift Cards. KK may terminate the issuance of KoJa Kitchen Gift Cards and/or its operation of the Website at any time, with or without notice. KK may modify any of the terms and conditions governing use of the KoJa Kitchen Gift Card and the Website (the "Terms and Conditions") at any time, with or without notice, even though these changes may affect your ability to use the Website and your KoJa Kitchen Gift Card, subject to our compliance with applicable laws. Your continued use of the Website and the KoJa Kitchen Gift Card constitutes your acceptance of any changes to these Terms and Conditions. You are responsible for remaining knowledgeable as to any changes that KK may make to these Terms and Conditions. The most current version of these Terms and Conditions will be available on the Website and will supersede all previous versions of these Terms and Conditions.

TM & © 2018 KoJa Kitchen LLC (USA Only). All Rights Reserved.

Effective Date: May 14th, 2018

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